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More Dell Optiplex 320 trouble, I trip through the Wonderland of Dell support
01/26/07
What is with the Dell Optiplex 320? A little while ago I wrote about my experience getting Linux running on this machine. The other Optiplex 320 we got at the same time gives us Windows blue screen stop errors at least once a day. Why does Dell give you an express service code when all it does is get you to a guy who tells you that you shouldn't use it and instead join the long phone queue with everyone else? After waiting a very long time on hold and being walked through a troubleshooting procedure that had no hope of identifying a n intermittent problem like this we managed to convince the Dell support guys that we weren't going to swap hardware with our happily running Linux box and the best course of action would be for them to replace the three week old computer with another one. That reminds me, I was supposed to get some emails confirming the replacment and they haven't showed up yet. I wonder if that means that my replacement computer is lost in Dell Wonderland? I guess it's time for another trip through the looking glass.
I'm finally over my cold so maybe I'll write something longer later this weekend for my loyal readers. That reminds me that I bet get my Emusic downloads done before they run out.
9 comments
I love thinkpads! My first laptop was a t42 that I bought in 2004 before starting college, and it worked great the whole way through. Most of my friends either had macs or dell laptops, but the dell laptops seemed to break more easily and looked quite worn after only about a year. My thinkpad still looks new though (I agree that the build quality is awesome) and runs normally– only the screen has recently given me problems (broken backlight, probably). Nevertheless, I bought a dell to replace the thinkpad a few months ago (inspiron 530s) and I like it a lot too.
Those cute little netbooks are getting really popular around here now, too. I kinda want one… Are they popular in China right now? I think I read somewhere that lenovo just put some out, but I’m not sure.
Thanks for the info you really kept me updated..!
Excellent! Thanks for doing this…it’s really nice to know that I’m not alone on a lot of these things.
good information
Regards
Albert Johnson
Thanks for sharing,Dell Optiplex 320 has memory issues also. Even I am suffered the same problem.
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Dell recently put up a call center/BPO support center here in the Philippines.. but i dont think those are the guys that helped you with your problem.
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